Booking Form Fields let you collect additional information from clients when they make a booking. These fields are also used by the AI Agent when collecting booking information.
Accessing Booking Form Fields
- From the sidebar, click Bookings.
- Open Form Fields from the submenu.
You can also access the page directly from https://booky-ai.com/business/booking-fields/.
Available Field Types
- Text / Text Area: Collect names, descriptions, or written answers.
- Number: Collect quantities, ages, or other numeric values.
- Select (Dropdown): Let clients choose from predefined options.
- Date / Time: Collect a specific date or time that is separate from the appointment itself.
- Yes/No: Collect a simple confirmation or yes/no answer.
- Email: Collect an email address.
- Phone Number: Collect a phone number.
- URL: Collect a website or other URL.
Adding a Booking Field
- Click Add Field.
- Enter the field details.
- Save the field.
Field Settings
- Field Name: The name of the information you want to collect.
- Field Type: Choose how the client should provide the information.
- Placeholder Text: Add a short example or hint inside the field.
- Help Text: Provide additional instructions for the client.
- Display Order: Set where the field appears on the booking form.
- Required: Make the field mandatory.
- Active: Enable or disable the field.