Booking Form Fields

Booking Form Fields let you collect additional information from clients when they make a booking. These fields are also used by the AI Agent when collecting booking information.

Accessing Booking Form Fields

  1. From the sidebar, click Bookings.
  2. Open Form Fields from the submenu.

You can also access the page directly from https://booky-ai.com/business/booking-fields/.

Available Field Types

  • Text / Text Area: Collect names, descriptions, or written answers.
  • Number: Collect quantities, ages, or other numeric values.
  • Select (Dropdown): Let clients choose from predefined options.
  • Date / Time: Collect a specific date or time that is separate from the appointment itself.
  • Yes/No: Collect a simple confirmation or yes/no answer.
  • Email: Collect an email address.
  • Phone Number: Collect a phone number.
  • URL: Collect a website or other URL.

Adding a Booking Field

  1. Click Add Field.
  2. Enter the field details.
  3. Save the field.

Field Settings

  • Field Name: The name of the information you want to collect.
  • Field Type: Choose how the client should provide the information.
  • Placeholder Text: Add a short example or hint inside the field.
  • Help Text: Provide additional instructions for the client.
  • Display Order: Set where the field appears on the booking form.
  • Required: Make the field mandatory.
  • Active: Enable or disable the field.
Important: Active booking fields appear on your booking form and are also collected by the AI Agent during the booking process.
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