Adding Services and Pricing - 2

Service items and add-ons let you collect additional information from customers or adjust the price of a service based on their selections.

Open Add-ons & Extras

Go to Settings from the sidebar.
Click Services and Pricing.
Open the Add-ons & Extras tab.
Click Add Item in the top-right corner.

You will be taken to the Add New Service Item page. The form may look detailed, but each setting controls a specific part of the customer booking experience.

Basic Information

Item / Extra Title: Enter the name of the item or add-on.
Item Description: Add a short description to explain the item.
Associated Service: Select the base service this item belongs to.

Example: If your base service is House Cleaning, you could create an item called Inside Refrigerator and associate it with House Cleaning.

Choose a Selection Input Type

The Selection Input Type determines what information the customer provides and how Booky AI handles the item.

Text

Use Text when you want customers to provide information that does not directly affect the price.

Example: For a cleaning service, you could ask, "Is there anything specific you would like us to know before the appointment?"

Number

Use Number when the price depends on a quantity. The customer enters a number, and Booky AI calculates the price by multiplying the quantity by the item's price.

Example: If you charge $20 per room and the customer selects 3 rooms, the item adds $60 to the total.

Pricing for Number Items

Free: The item does not add a charge.
Paid: Enter the price charged per quantity.
Price Value: Enter the price for one unit.

Yes/No

Use Yes/No when you want customers to choose between two options. You can use it only to collect information or assign a different price to each option.

Example: "Do you need inside oven cleaning?" Select Yes and charge $25, while No adds $0.

Yes/No Pricing

You can configure separate pricing for both answers:

If "Yes": Choose Free or Paid and enter the price if applicable.
If "No": Choose Free or Paid and enter the price if applicable.

Dropdown

Use Dropdown when customers need to choose one option from a list and the selected option can change the total price.

Example: For lawn care, you could create a "Lawn Size" dropdown with options such as Small, Medium, and Large, each with a different price.

Option Pricing

For each dropdown option, enter:

Option Name: The name customers will see.
Price Type: Choose Free or Paid.
Price Value: Enter the price if the option is paid.

Additional Settings

Additional Duration: Enter the extra time required for this item in minutes. This time is added to the booking duration and affects how long the staff member's calendar slot is occupied.
Maximum Allowed Quantity: Set the maximum quantity a customer can select. This setting applies to Number items.
Requirement Type: Choose Required if the customer must provide or select the item, or Optional if they can skip it.
Active Status: Choose Active to make the item available or Inactive to disable it.

Important: Additional Duration affects staff availability. For example, if a service takes 60 minutes and a selected add-on adds 30 minutes, the staff member's calendar will need a 90-minute slot.

How to Choose the Right Input Type

Text: Collect additional information without a structured price calculation.
Number: Charge based on quantity.
Yes/No: Let customers choose between two options, with optional pricing for each.
Dropdown: Let customers choose one option from several choices, with optional pricing for each.

Complete Your Services

You can create as many service items and add-ons as needed for your business. Complete your base services and configure their related items before moving to the next step.

Next Step

The next step is to Add Your Staff Member Information.